The Phoenix Partnership’s response to criticism has been to make written threats of legal action http://www.ehi.co.uk/news/EHI/7641/ehi-comment-policy-and-tpp agains the on-line journal on whose website comments were made.
This seems to me unwise, not least because of the Streisand Effect, but also because I must now assume that an absence of comments on something about Systm One arises not because it is good, or its providers reliable, but because anyone raising any matter has been threatened into silence.
They’ve still not shown me the software, so I’m not in a position to say anything good about them.